SLA Maintenance
Maintaining 99.9%+ uptime SLAs that your SaaS customers depend on, with proactive monitoring and rapid incident response.
AWS Managed Services Provider
AWS Managed Services for SaaS Companies
We manage the AWS infrastructure behind your SaaS platform so your engineering team can focus on product development — 24/7 monitoring, incident response, and continuous optimization.
- An alert or agreed check arrives.
- The same roster that built the environment operates it.
- Patching covers OS and runtime on the agreed cadence.
- Capacity and backup stay inside the contracted envelope.
- Production changes wait for the agreed change window.
- The workload stays up, with a named path when it does not.
Key Challenges We Solve
Scaling Operations
Managing infrastructure scaling as your customer base grows, without hiring a dedicated cloud operations team.
Security & Compliance
Maintaining SOC 2 compliance, security patching, and threat detection as an ongoing operational practice, not a one-time project.
Cost Control
Optimizing AWS costs as your SaaS platform scales — right-sizing, commitment discounts, and waste elimination.
Our Approach
24/7 Monitoring & Incident Response
CloudWatch dashboards, automated alerting, and on-call response for your SaaS infrastructure — nights, weekends, and holidays.
Continuous Optimization
Monthly cost reviews, right-sizing recommendations, and Savings Plan management that keeps your infrastructure costs aligned with revenue.
Security Operations
Ongoing security patching, GuardDuty monitoring, Config rule enforcement, and SOC 2 evidence collection as a managed service.
Frequently Asked Questions
How much do managed AWS services cost for a SaaS platform?
Managed services typically cost 10-20% of your AWS spend, or a flat monthly fee starting at $3,000-$5,000/month for standard coverage. This is significantly less than hiring a full-time cloud operations engineer ($150,000-$200,000/year fully loaded).
Can you manage our existing AWS infrastructure?
Yes. We onboard existing AWS environments with a discovery and assessment phase, implement monitoring and alerting, document runbooks, and transition to ongoing managed operations within 2-4 weeks.
What SLA do you provide for managed services?
Our standard SLA includes 15-minute response time for critical incidents, 1-hour response for high-priority issues, and 99.9% infrastructure availability. Premium tiers include dedicated on-call engineers and faster response times.
Ready to Get Started?
Talk to our AWS experts about aws managed services for saas companies.